Faq
Unique Shuttle operates daily routes across major towns in Kenya, including Meru, Nairobi, and Mombasa. Popular routes include Meru to Nairobi, Meru to Mombasa, Nairobi to Mombasa, and return trips.
You can book your seat easily through our online booking platform on uniqueshuttle.co.ke. Simply select your route, travel date, preferred departure time, enter passenger details, and complete payment via Mpesa.
Yes. We support secure Mpesa payments for all bookings. After payment, you will receive confirmation via SMS or email.
We recommend arriving at the departure point at least 30 minutes before departure time to allow for seat confirmation and boarding.
Absolutely. Our shuttles are modern, clean, and well-maintained, and all drivers are licensed, trained, and experienced. Your safety and comfort are our top priority.
Yes. Unique Shuttle offers day and night travel options on select long-distance routes such as Meru to Mombasa and Nairobi to Mombasa.
Yes. We offer fast and reliable parcel delivery services between Meru, Nairobi, Mombasa, and other towns along our routes.
Once you send a parcel, you will receive a tracking code. You can use this code on our website to check the status of your parcel at any time.
For safety reasons, we do not accept illegal items, explosives, flammable substances, or perishable goods without prior arrangement.
Yes, changes are allowed subject to availability and company policy. Please contact our customer support team as early as possible for assistance.
Yes. We provide customized travel solutions for corporate clients, group travel, and special events. Contact us for tailored arrangements.
In the rare event of a delay, customers are notified in advance via phone or SMS. We always strive to maintain timely departures and arrivals.
Our main offices are located in Meru, Nairobi, and Mombasa, with pick-up and drop-off points along our major routes.
You can reach us via phone, WhatsApp, or email listed on our Contact Us page, or visit any of our offices for assistance.
Unique Shuttle offers safe travel, reliable schedules, comfortable shuttles, affordable fares, online booking, Mpesa payments, and parcel tracking — all designed to give you a stress-free experience.